Privacy Policy

Findify ("us", "we", or "our") operates the www.findify.live website and the Findify mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Data"), including but not limited to: Full Name, Email Address, Phone Number, and Physical Address.
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, pages visited, and other diagnostic data.
• Location Data: We may use and store information about your location if you give us permission to do so, to provide features like "services near me".
• Financial Data: We do not collect or store sensitive financial details. When you make a payment, you are redirected to our trusted payment gateway partner, Razorpay, which securely captures this data.

2. How We Use Your Data

Findify uses the collected data for various purposes:

• To provide, maintain, and improve our Service.
• To process your transactions and bookings.
• To notify you about changes to our Service.
• To provide customer support.
• To communicate with you with your consent for marketing and promotional purposes.
• To detect, prevent and address technical issues.

3. Data Sharing and Disclosure

We do not sell your Personal Data. We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To facilitate a connection between a User and a Service Provider.
• To comply with a legal obligation.
• To protect and defend the rights or property of Findify.
• To protect the personal safety of users of the Service or the public.

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, update, or delete the information we have on you. You can do this at any time by accessing your account settings or by contacting us.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, if you have any grievances related to our privacy practices, you may contact our Grievance Officer:

Name: Findify Grievance Officer
Email: grievance@findify.live
Address: 456 Tech Hub, GT Road, Jalandhar, Punjab, India, 144001

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: aryan@findify.live.